This company is not yet accredited. To learn more, see reviews below or submit your own. Keep an eye on your inbox, the lastest consumer news is on it's way! A link has directed you to this review. Its location on this page may change next time you visit. I ordered a jack online and never received it.
I called AutoZone because the tracking number they gave me didn't work. The first person I talked to said the jack was coming from FedEx. Well after 12 days I call AutoZone and tell them I haven't heard anything. How much are alternators at autozone told me AutoZone never sent them my phone number and nobody from AutoZone would return their phone calls, so they sent the jack back to the manufacturer, so AutoZone tried to say it was my fault.
I called AutoZone back and they said they will try to turn the order around and have it shipped back to me, so at this point I don't trust that they are competent enough to send my order out, so I call the manufacturer directly and they tried dealing with AutoZone to reprocess the order, so I was hopeful How much are alternators at autozone the phone calls and footwork I had to do.
After another 8 days I called the manufacturer to see the status and she hasn't seen anything from AutoZone yet, so my order never got re-sent, at this point it been almost a month since I placed my order And I'm just done with these clowns and want to get my money I never received, so will see how long that takes. I spent probably 7 hours dealing with this. It would've been easier to just build the damn jack myself.
I ordered a part on Monday and called them on Wednesday asking where my part was. They said I would get my tracking information later in the day and part should be at my house Thursday. It is now Thursday and I have no tracking information.
Emailed customer service this morning and they said they have an inquiry into the parts house.
So this afternoon I emailed again and they told me to wait hours for a response. This is an unacceptable answer for a part that is carried in almost all of their stores and advertised to be next day delivery.
I asked them to send the order to my local store and I would pick it up there and they declined to do so. I typically don't write reviews but this left a bad taste in my mouth.
After 20 minutes of waiting for someone to check us out, still no one came. We bought shop equipment for mechanics. I was just driving my brother. Nobody helped us in the store. Not after he paid.
Again it was a big heavy box and no one offer to help carry it outside. When we got outside and were putting it in the car a guy ran after us asking if we paid and asking for a receipt and asked who we paid with. We were still carrying a heavy box as he demanded to see the receipt and again no offer for help. I got really upset and made my brother return everything.
You will never see us going back there and I will tell everyone about my experience.
Was in a location yesterday here in town buying some quick paint and went over to the checkout station. MY check hadn't deposited yet and when I used my debit card it was declined, which I did expect but what came next bothered me more than anything. From his screen he was able to tell me exactly how much was in my account.
Why is it any of their business how much is in my account and if they can see that from their screen what stops them from check everyone's debit cards approved or not. My friend and I got a flat tire while driving and the closest place near was an AutoZone. But no one was answering our calls. So Bruce was so patient and kind with us. He informed us on everything.
How much are alternators at autozone
I just wanted to acknowledge ho1w great he was and how he went above and beyond to help us. For more information about reviews on ConsumerAffairs.
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I was in the store for about ten minutes before anyone spoke. When the guy behind the register asked what I needed, he said he would be out in a minute. While I waited How much are alternators at autozone him, another customer came and ordered something, which made me think I should order it as well.
Trying to kill two birds with one stone by getting my battery charged during the 30 minutes I was already there, I got tired and returned the purchase of the headlights I purchased. I would have had to wait an hour for my battery to charge, but that hour couldn't start until the one person who was doing all the working got to a new task even though I was there before many of the other customers. Rubber for my truck. I checked the price.
AutoZone ripped me off once but not twice. My husband and I went in to purchase a new battery. Our car wouldn't start once he put in the new battery. He took it back up to the AutoZone where the same woman who sold us the battery told him that wasn't the battery she sold us. Of course he explained that it was the battery she had just sold us less than How much are alternators at autozone hour ago.
She insisted that this particular battery had already been returned according to their system.
He again explained to her that there had to be a mistake because this is without a doubt the same battery she had just sold us. She reluctantly refunded him the money. After he returned home and told me what had happened, I called immediately and spoke to the same woman. I told her that we are honest people and that she had upset my husband very much by accusing him of being dishonest.
She never apologized or offered to let us speak to someone in charge. I told her that she had lost our business and that I would be reporting to this to as many people as I could and would definitely write a bad review. I will be calling tomorrow to speak to a manager in charge. Employee pulled the wrong part, when I tried to exchanged it I was told the re-credit had to go on my How much are alternators at autozone, which my bank could hold for days.
They refused responsibility at this point. Three different managers and not one of them knew that if it was a debit transaction which it was you could get cash back. An employee later revealed this to me, but by then their system blocked my exchange so I couldn't do anything and they wouldn't just switch it out.
One manager yelled at me to stop wasting my time trying to exchange the part, then ignored How much are alternators at autozone when I tried to talk to him. Another manager snatched the replacement part out of my hands as I was attempting to explain how simple this exchange could be.
The main manager said that was their policy, you can't do a return without the system, so it's not really their fault. You pulled the wrong part. You failed to explain the difference between debit and credit transactions. You refused to simply switch out the parts, and deal with the computer end of it later.
This is what our society in the computer age has come to. A solution is right there, but because of a "policy" that needs a computer input at that very moment, they lost my business.
So, the managers don't think for themselves, and the employees are in no position to help because they are outranked.
None of this matters apparently because without their system, their hands are tied. Lost my business for good. I gladly drive the extra few miles to their competitors. I have How much are alternators at autozone gotten what I wanted or needed at AutoZone. Have never had a problem making an exchange or returning a part. I enjoy the fact they will do a scan for free if you have a check engine light on. And their scan always matches what the dealer scan says.
I bought an alternator that turned out to be bad. This store sent me to another store that have the alternator but instead of warranty exchange they put the money back on my card and told me I had to purchase it again. Store no and staff have bad customer service and is very disrespectful. I would not recommend any to these stores.
My battery died and wouldn't hold a charge after jumping it from another car. I couldn't remember if I got it from AutoZone or Advanced Auto Parts but it was less than a year ago so I knew it was likely still under warranty.
I went to AutoZone to get them to charge it, as is described as a free service on your website. The first guy, a middle-aged Asian How much are alternators at autozone, I dealt with was great and loaned me the socket that I needed to remove the battery at home and bring it into the store. I explained that I was bringing in my battery to get it charged and his first response was, "So you gonna wait around for an HOUR?